Operations
Manager
I-CHART Overview
Individual observations (I-CHART)
The I-CHART
is another variables control chart used to monitor individual observations
(samples of one each) rather than larger samples. The I-CHART
is most used in cases where a considerable period of time elapses
between opportunities to collect quality observations. For
example, there only be one quality observation per shift in operations
with long lead times. Although the I-CHART is usually identified
with manufacturing applications, it is widely used in casinos to
monitor card, dice, and roulette games. The individual observations
entered in the chart are typically the net cash profits recorded
when a dealer settles his or her account with the house at the end
of a work period. |
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